Welcome to SPX Infra! These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing our website or engaging with our products and services, you agree to comply with these Terms. If you do not agree, please refrain from using our platform.
1. General Terms
1.1. These Terms apply to all users of SPX Infra’s website and services, including visitors, customers, and vendors.
1.2. By using our website or purchasing our products, you confirm that you are legally eligible to do so in your jurisdiction.
1.3. SPX Infra reserves the right to modify or update these Terms at any time. Changes will be effective upon posting on this page. It is your responsibility to review these Terms periodically.
2. Products and Services
2.1. We make every effort to ensure that product descriptions, images, and specifications on our website are accurate. However, minor variations may occur.
2.2. Prices displayed are exclusive of applicable taxes, duties, or shipping costs unless stated otherwise.
2.3. Custom orders or bulk purchases may be subject to additional terms, which will be communicated during the transaction process.
3. Orders and Cancellations
3.1. All orders placed are subject to acceptance and availability.
3.2. SPX Infra reserves the right to refuse or cancel any order for reasons including but not limited to product unavailability, inaccuracies in pricing, or suspected fraudulent activity.
3.3. If an order is canceled after payment has been processed, a full refund will be issued to the original payment method.
4. Payment Terms
4.1. Payments must be completed before dispatch of goods, unless otherwise agreed upon.
4.2. Accepted payment methods include credit/debit cards, UPI, net banking, and other authorized payment gateways.
4.3. SPX Infra is not liable for delays or issues caused by third-party payment processors.
5. Shipping and Delivery
5.1. Shipping timelines provided are estimates and may vary due to unforeseen circumstances, such as delays by carriers or weather conditions.
5.2. Once a product is dispatched, SPX Infra is not liable for delays caused by the shipping provider.
5.3. If delivery fails due to incorrect shipping information provided by the customer, any additional shipping costs will be the responsibility of the customer.
6. Returns, Refunds, and Exchanges
6.1. Returns and refunds are governed by our Return Policy, available.
6.2. If a refund is approved, the amount will be credited to the original payment method within 7–14 business days.
6.3. Exchanges are subject to stock availability and must meet the conditions outlined in the Return Policy.